Email usinfo@obalus.comOrders, returns, which reel — anything. Written answers you can keep.
Track your orderOrder number + email. Tracking emails go out when it ships — the next day.
Returns & refunds30 days from delivery for a refund. Damaged or defective? We replace it free.
The answer might already be here
We don't run a phone line. Email lets us look up your order and answer properly, and you get the answer in writing.
Send a message
Include the order number if it's about an order and we can usually sort it in one reply.
While you're here
Not sure which reel? 60 seconds.
Five taps and we'll match a reel, rod and line to what you fish for — with the hand you reel with.